Support & Maintenance

We fix, manage and maintain WordPress websites.

Protect your WordPress website

When you have an issue with your website, what do you do? Our WordPress maintenance and support team are senior hosting experts and WordPress and WooCommerce developers that can help you solve your biggest challenges and keep your website up-to-date and secure, for a flat monthly fee. All you have to do is sit back, relax and know you are in safe hands.

What’s included?

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Updates, tasks & fixes

Unlike other agencies, we pay attention to detail and are mindful of your time and budget. All of our debugging and support is completed quickly and efficiently.

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Plugin & theme updates

We’ll keep WordPress and plugins up-to-date, ensuring that you have got the latest, most secure version. Updates are made by our in-house experts.

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Enhanced security

By coming on board, you will benefit from premium security. Automated software will instantly alert us to any problems with your site.

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Daily off-site backups

We’ll take daily off-site backups for peace of mind. Each backup is held for 30 days, giving you plenty of time to revert to a previous version.

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Faster page speeds

We’ll optimise your WordPress website for speed when taking you on as a client. This results in happier visitors and more sales!

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Image optimisation

Image optimisation automatically resizes and optimises your images, meaning you never have to optimise images yourself. Just upload!

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Uptime & error monitoring

Our system will automatically check your website every minute and will alert us of downtime or any errors, allowing us to quickly identify problems.

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UK-based support

We don’t outsource our support. Every time you speak to us about your website, you’ll be talking to a member of our team.

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Ways to contact us

You can talk to our experts by calling the office, or emailing support. We also offer out-of-hours phone support.

Maintenance Packages

Protect your site with a suitable package. Prices exclude VAT.

Growth

  • Monthly updates
  • Monthly security scans
  • Daily off-site backups
  • Monthly website report
  • Spam protection
  • Security management
  • Uptime & error monitoring
  • Speed optimisation
£79 per month Contact Us

Professional

  • Monthly updates
  • Weekly security scans
  • Daily off-site backups
  • Monthly website report
  • Spam protection
  • Security management
  • Uptime and error monitoring
  • Speed optimisation
  • Image optimisation service
  • Professional WordPress help
  • Up to 2 hours of support
£149 per month Contact Us

Online Business

  • Weekly updates
  • Daily security scans
  • Daily backups (minimum)
  • Monthly website report
  • Spam protection
  • Security management
  • Uptime and error monitoring
  • Speed optimisation
  • Image optimisation service
  • Professional WordPress help
  • Up to 8 hours of support
  • Out-of-hours phone support
  • Disaster recovery planning
  • Restoration commitment
  • Wordfence Premium
  • Cookiebot Premium
  • MonsterInsights Pro
from £799 Contact Us

They took us through the design process from concept to delivery for our new school website. We are extremely pleased with Parrot's impeccable service.

Lee
British International School, Phuket

...came up with a couple of sensible options for us to present the necessary information and was completely flexible on how we chose to proceed... Highly recommend!

Mel
Picotech Ltd

The end result far exceeded my expectations, Kacper was easy to communicate with every step of the way.

James
Rackcrate

Parrot Creative has created 2 websites for me that are just great for my needs. They are professional, extremely helpful and patient with me.

Nikki
N and S Caravans

Kacper suggested ideas new to us and his patient approach has given us the confidence to further our use of 'digital tourism'.

Richard
Sturminster Newton Museum & Mill Society

Put a backup plan in place…

Call us on (+44) 0117 205 0050 or fill out the form and a WordPress and hosting expert will call you back.