Support & Maintenance

We fix, manage and maintain WordPress websites.

Do you need WordPress support?

We’re all specialists in our own fields. You’re good at what you do, and we’re good at all-things WordPress & WooCommerce. So when you have an issue with your website, what do you do?

Our WordPress maintenance and support team can handle individual tasks or maintain your WordPress website for a nominal monthly fee.

You can sit back, relax and know you’re in safe hands!

What’s included?

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Updates, tasks & fixes

Unlike other agencies, we pay attention to detail and are mindful of your time and budget. All of our work is completed quickly and efficiently.

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Plugin & theme updates

We’ll keep WordPress and plugins up-to-date, ensuring that you’ve got the latest and most secure version. Updates are made by our experts – not an automated bot.

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Enhanced security

By coming on board, you’ll benefit from premium security. Automated software will instantly alert us to any problems with your site.

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Daily off-site backups

We’ll take daily off-site backups for peace of mind. Each backup is held for 30 days, giving you plenty of time to revert to a previous version.

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Faster page speeds

We’ll optimise your WordPress website for speed when taking you on as a client. This results in happier visitors and more sales!

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Cloud hosting included

Superfast and reliable cloud hosting is included in the price! Benefit from our Starter hosting package within the cost of your monthly plan.

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Uptime & error monitoring

Our system will automatically check your website every minute and will alert us of downtime or any errors, allowing us to identify any problems quickly.

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UK-based support

We don’t outsource our support. Every time you speak to us about your website, you’ll be talking to a member of our team from our Sturminster Newton office.

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Ways to contact us

You can talk to our experts from your WordPress dashboard (using live chat), or by submitting a ticket, calling or sending us an email.

The end result far exceeded my expectations, Kacper was easy to communicate with every step of the way.

James Hann
Rackcrate

Kacper suggested ideas new to us and his patient approach has given us the confidence to further our use of ‘digital tourism’.

Richard B.
Sturminster Newton Museum & Mill Society

Parrot Creative has created 2 websites for me that are just great for my needs. They are professional, extremely helpful and patient with me.

Nikki M.
N and S Caravans

…came up with a couple of sensible options for us to present the necessary information and was completely flexible on how we chose to proceed… Highly recommend!

Melanie T.
Picotech Ltd

Maintenance Packages

One-off fix

  • One-off website task or fix
  • Contact using ticket, phone or email
  • Any site
  • Pay as you go
  • No ongoing commitment
£50 one-off Contact Us

Essential

  • 1 simple task per month
  • Unlimited fixes and support
  • Live chat, ticket, phone or email
  • WordPress websites
  • Pro-active updates
  • Security enhancements
  • Speed optimisation
  • Basic hosting
  • Uptime & error monitoring
  • UK-based support
  • Daily off-site backups
£49 per month Contact Us

Professional

  • 2 simple tasks per month
  • Unlimited fixes and support
  • Live chat, ticket, phone or email
  • WordPress or WooCommerce
  • Pro-active updates
  • Security enhancements
  • Speed optimisation
  • Basic hosting
  • Uptime & error monitoring
  • UK-based support
  • Twice daily off-site backups
  • Image optimisation service
£79 per month Contact Us

Want to stop worrying?

Speak to our support experts today. Call us on (+44) 01258 917300 or fill out the form and a Parrot Creative representative will call you back.