Legal

Privacy Policy

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Last updated: 25th June 2023

This Privacy Policy describes the policies of Parrot Creative Ltd, 160 Aztec West, Bristol, BS32 4TU, United Kingdom (“us”, “we”, and “Parrot Creative”) on the collection, use and disclosure of your information that we collect when you use our website ( https://www.parrotcreative.co.uk/ ) (the “Service”).

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Company

Parrot Creative Ltd is a private limited company registered in England and Wales.

Company Registration
Our company registration number is: 10328216.

Registered Address
160 Aztec West, Bristol, BS32 4TU, United Kingdom.

Data Protection Register
We are registered with the Information Commissioner’s Office (ICO) and are on the Data Protection Register. Our registration number is ZA917178.

Data Protection Officer
Grievance Officer at Parrot Creative Ltd, 160 Aztec West, Bristol, BS32 4TU, United Kingdom.

Information we collect

We will collect and process the following personal information about you when you submit a contact or enquiry form:

  • Name
  • Email address
  • Phone number
  • Any other details you provide

How we use your information

We will use the information that we collect about you for the following purposes:

  • Processing your enquiry
  • Providing a quotation or additional information about our products and services

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How we share your information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Analytics: to track website statistics;
  • Calendar scheduling tool: to invite you to a scheduled call, video call or meeting;
  • CRM: to accurately store your details and information about your enquiry and account;
  • E-signature software: to send you documents to sign digitally;
  • Email newsletter software: to send you emails and reports about your products and services;
  • Invoicing software: to send your organisation invoices;
  • Video calling software: to invite you to a scheduled video call;

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred, and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention of your information

We will retain your personal information with us for up to 2 years after you terminate your accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies

To learn more about our use of cookies, visit our Cookie Policy.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third party links and use of your information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer:

Email: [email protected]

Kacper Jednorowicz
Parrot Creative Ltd
160 Aztec West
Bristol
BS32 4TU
United Kingdom

We will address your concerns in accordance with applicable law.

Third Party Processor List

All our External Third Parties who may process your data, subject to the controls listed in our Privacy Policy.

You may obtain a list of External Third Parties under GDPR by contacting our Data Protection Officer.